Apr 14, 2015 Regardless if you are new to the Mac or an advanced user, Dr. Cleaner will be a good choice for you. Cleaner can help you free up a lot of space, please don’t forget to back up your important files, in case an unfortunate event happens like your hard disk malfunctions. Uninstalling most Mac apps are as straightforward as opening a Finder window and move the app in the trash. Here is a more advanced method to perform a correct uninstall of Dr. Cleaner App for Mac. What Is Mac Cleaner? Mac Cleaner is a utility application which helps you remove unwanted files and optimizes your Mac. It usually comes with features such as RAM cleaner, Junk and temp files remover, disk cleanup, memory cleaner and optimizer to thoroughly clean & maintain your Apple computer’s health.
We’re aware of a recent scrutiny of some of our Mac App Store apps and wanted to address it: https://blog.trendmicro.com/answers-to-your-questions-on-our-mac-apps-store/
“Why choose Dr. Cleaner?” This is a common question that many people want to ask as there were too many cleanup apps for the Mac and many don’t know which one is the best one or safe to use. However, do not simply believe that there are no viruses or adware found on the macOS. Once you download apps from unknown websites or unidentified developers outside the App Store, there is a big risk that these apps may carry Trojan, viruses, or adware. Also, apps outside the App Store cannot provide a quick update when a new macOS is released. After you upgrade your system, these apps may fail to start or even make the entire system crash.
To free up disk space, use Dr. Cleaner as it’s the best Mac Memory and Disk Space Cleaner in the App Store. The App Store is the official digital distribution platform provided by Apple to allow users to search and download apps safely. Apple has an official authorization procedure to review every app’s functions and code before the app can be launched in the App Store. Apps will only run in a sandbox. For example, deleting certain files or scanning user content requires permissions from users.
What is Dr. Cleaner?
Dr. Cleaner is a cleanup app that offers Memory Optimization, Disk Cleaning and System Monitoring to keep your Mac optimized for its performance. Dr. Cleaner is designed to clean unnecessary files on a Mac with only a few clicks.
The latest Dr. Cleaner is equipped with several features such as Junk Files Cleaner, Big Files Scanner, Duplicate Files Finder, Intelligent App Manager and File Shredder.
Trend Micro has a wealth of experience in this field for more than 30 years, and has received recognition and praise from millions of users all over the world. We have been selling Dr. Cleaner in the App Store for quite some time and it has been downloaded millions of times since its introduction. Therefore, you can feel safe to download and use Dr. Cleaner.
Dr. Cleaner Guideline
To give you a clear picture, we’ll walk you through Dr. Cleaner from four aspects: Menu Window, Main Console, Preferences, and Technical Support.
Menu Window
We’ve designed an attractive user interface both in Dr. Cleaner’s menu window and on the main console. The menu window displays the usage of CPU, network, and memory, as well as the size of junk files on your Mac.
Memory Optimizer
Perhaps you didn’t know that there are applications running in the background of your Mac, which take up physical memory and affect its performance. When installed, Dr. Cleaner will automatically calculate and display memory usage and then free up your Mac’s memory in seconds with just one click. If you want to see which apps take up significant memory, you can click the three-dot icon next to “Memory Usage.” It will show you details about the app that uses the most memory on your Mac.
Junk Files Cleaner
Junk files, temporary files, system files and other items that you don’t need will accumulate on your Mac over time. These useless files take up precious hard disk space and degrade the performance of your Mac. With Dr. Cleaner, these unnecessary files can be cleaned up to make your Mac run much faster.
We know how much you are concerned about junk files on your Mac, so we collect as many application caches, logs and useless files as possible for you. Click “Clean” to clean up junk files quickly. You can also see the details by clicking the three-dot icon next to “Junk Files.”
CPU Usage Monitor
Some of you might ask, “Why is CPU usage included?” If you have a friend who loves playing online games, you will know the importance of monitoring CPU usage. With this feature, the apps that use significant CPU resources will be displayed. It also lets you know how much the CPU has been used and how long your computer battery can last at the same time.
Network Usage Monitor
If you are paying to get an unlimited data usage plan or even a plan with limited data usage, you are probably concerned about the speed of your internet connection most.
We think it is useful to let you know the real-time download and upload speeds of your Mac, so we added this feature. You can also view more network related information such as your Wi-Fi signal quality.
Main Console
Besides the menu window illustrated above, the main console is another important part of Dr. Cleaner. It has six sub-features: Junk Files, Big Files, Disk Map, Duplicate Files, App Manager, and File Shredder.
Junk Files
“Junk files” on the main console is a little different from that in the menu window. We provide a lot of options that allow you to clean up more unnecessary files.
The Mac hard disk is the storage device that holds the entire Mac operating system and all of the important files and data. Through normal use of your Mac, the hard disk will become cluttered with hundreds or even thousands of junk files. These junk files are created by the system and other programs. They write temporary files to the hard disk during installation or running processes so that they can work more quickly. We equipped Dr. Cleaner with advanced efficient algorithms that make it scan and remove junk files within seconds.
Big Files
“Your hard disk is almost full!” You might have seen this alert message on your Mac screen. Take it easy. We know you have a lot of videos or other big files on your Mac and they occupy a lot of hard disk space. With our Big Files scanner, you can easily spot them and remove them if you don’t need them anymore. Is that all? No! If you hover your mouse on a file, you will see a magnifier and a lock icon. Once you click the magnifier icon, you will locate the file. If you click the lock icon, the file will be added to the whitelist which will be locked.
Disk Map
The “Disk Map” option is a significant function that helps you manage all the files on your hard disk using a visual map.
It quickly scans your drive and builds an amazing visualization of all the files and folders on your computer, allowing you to easily navigate the system and find the content that takes up the most space.
All folders and files under the home folder are listed out by size. As for some system-required critical-files, deleting them would provide a prompt that those are important and are not allowed to be removed. With “Disk Map”, you can also find out when this file/folder was created, modified and last opened. Furthermore, hovering your mouse on a folder then clicking the magnifier icon will direct you to the file location.
Duplicate Files
It is common that sometimes we create duplicate files such as pictures, videos or even apps without realizing it. Worse still, they occupy so much memory and affect the performance of your Mac. Whether they are self-generated or accidentally duplicated, you probably will want to remove these duplicate files. With “Duplicate Files”, it’s not a problem anymore. Let’s say you love photography and you have saved a lot of duplicate photos on your Mac. Just open Dr. Cleaner, click “Duplicate Files”, and then choose your photo library to start scanning photos on your Mac.
In the scan results, we provide an option called “Auto Select” to help you automatically select duplicate files. The information provided by “Auto Select” is listed below:
- Folder where duplicate files are located
- Dates modified
- Similar file names
- Other qualifications
You can choose “Remove to Trash” or “Delete Permanently” on the confirmation page. It’s really easy and effective to delete duplicate photos.
App Manager
According to our investigation, most users normally open an app once and never use it again. Therefore, in many cases, they may want to remove these apps. For most people, they will delete these unwanted apps by dragging them into the trash, assuming that doing so will free up hard disk space. But this isn’t enough.
When you attempt to uninstall an app, there are often invisible or hidden parts left on your Mac – even after you have emptied the trash. They are known as leftovers.
Leftovers are an app’s associated files and folders that can include different languages, log files, agents, or processes that might try to start an application. This is a natural part of how the macOS is built.
To solve this problem, we developed this App Manager to help you remove apps completely. This manager helps you detect all app leftovers automatically so you can remove them with just one click.
Is it only an app uninstaller? No! It is also an app updater. We know there are hundreds of Mac apps updating every day. For App Store apps, update is just one click away. But if you want to update the apps that are available outside the App Store, you need our App Manager. We review recently-updated non-App Store apps every day to ensure that your apps are up to date.
File Shredder
Data security is very important for everybody. Technically, to permanently remove a file from your system, you must use a program that can overwrite the file with random series of binary data multiple times. This process is often referred to as shredding. In this way, the actual content of the file is being overwritten. The possibility of recovering this fragmented file is almost impossible. With “File Shredder”, you can remove files from your hard disk without worrying that they will be recovered. If you want to delete some files permanently, you can try this feature. We use a special algorithm that can effectively prevent files from being regenerated.
Besides the features in the menu window and on the main console, “Preferences” is also a powerful tool.
Preferences
“Preferences” is the soul of a product. In Dr. Cleaner’s Preferences, you will see “General”, “Notifications”, “Memory”, “Duplicates”, “Whitelists” and “Auto Select.”
On the “General” tab, you can choose “Auto start at login” and other options according to what you prefer.
On the “Notifications” tab, you can disable the notification about smart memory optimization.
Furthermore, Dr. Cleaner is also equipped with the Smart Memory Optimization feature on the “Memory” tab. This feature uses artificial intelligence. You can set auto clean when your available memory is low or when apps close. We believe it’s very helpful when you use your Mac.
The “Duplicates,” “Whitelists” and “Auto Select” tabs work when you use the “Duplicate Files” feature on the main console. When there are too many duplicate files on your Mac, you can set the rules on the minimum file size and files to exempt and to prioritize during deletion.
Support
If you need technical support, click the robot icon either in the menu window or on the main console. Here comes our technical support! We provide two ways to contact us if you have suggestions or troubles when using Dr. Cleaner. You can contact us via email or online chat.
If you choose “Feedback,” you will get our response via email. Make sure to provide a correct email address.
If you choose “Online Chat”, we will provide online support for you. No matter what issues you encounter, we have a lot of Apple Certified Support engineers waiting to help you with your problems.
More Tools
Besides the features designed in Dr. Cleaner, one of the best helpers for the Mac, we have developed some other optional tools to make your Mac perform better.
Dr. Battery
As an amazing tool, it helps you easily access and monitor detailed battery information from the menu bar, such as the current charging level, battery capacity, power usage, number of times it has been charged, and many more. With Dr. Battery, you can extend your battery life and enjoy a more reassuring internet surfing.
Dr. Antivirus
To keep your Mac safe, we developed Dr. Antivirus to prevent viruses from infecting your Mac. We have the world’s largest antivirus and spyware active-monitoring laboratory that would safeguard your Mac all the time.
Dr. Unarchiver
We have also developed a powerful decompression tool called Dr. Unarchiver. It is different from other decompression apps because it not only supports almost all archive formats but also has a secure check procedure before you extract a file. The best part is, we provide this app completely for free.
FAQs
Q: What does Dr. Cleaner scan on my Mac?
A: Currently, Dr. Cleaner scans only the User Home Folder that is located in /Users/[your user name]. As Dr. Cleaner is a sandbox app in the App Store, it accesses your User Home Folder under your authorization.
Q: What is the basic system requirements for Dr. Cleaner?
A: For security, we only support Dr. Cleaner on macOS 10.10 or later. And yes, we are already compatible with the latest macOS High Sierra.
Q: What languages does Dr. Cleaner support?
A: Dr. Cleaner supports the following languages:
1. English
2. French
3. Italian
4. Korean
5. German
6. Simplified Chinese
7. Spanish
8. Traditional Chinese
The Trend Micro Dr. Cleaner team has officially launched a voluntary program of multi-language translation. Many thanks to the following volunteers who have helped to translate Dr. Cleaner into non-English languages:
1. Gérard Alunni, who helped on the translation to French.
2. Peter B., who helped on the translation to German.
You are welcome to join our program. Your help is highly appreciated. Your name will be included on the Dr. Cleaner designer list in the App Store.
You can also leave us a comment if you would like us to add other languages.
Q: What is the smart uninstaller in Dr. Cleaner?
A: Dr. Cleaner has a smart uninstaller that allows you to delete leftovers of an app more thoroughly right after you move it to Trash, which is also an AI feature.
To use this function, you should follow the steps below:
1. Move an app to Trash.
2. Dr. Cleaner will scan the leftover files of this app automatically and prompt the user to delete these files in a popup window. Click “Deeply Uninstall” to remove these leftovers.
3. Dr. Cleaner will indicate how much disk space it has freed up for you.
To Wrap Up
Is Dr. Cleaner worth trying? The answer is absolutely yes! Don’t hesitate. It can clean up your disk space, help improve performance, and solve other Mac issues you might be having. What’s more, it is the cheapest cleanup app for the macOS. Whether you are new to the Mac or an advanced user, Dr. Cleaner is a good choice for you. It’s also important to note that although Dr. Cleaner can help you free up a lot of space, don’t forget to back up your important files in case of an unexpected event, for example, your hard disk malfunctions. We regard customers’ data security as the most important thing. We hope you will have fun using Dr. Cleaner!
Always Here for You
Thank you for reading this article. How do you like Dr. Cleaner? If you have any questions or suggestions, please write them here. We are trying our best to meet your needs and we are always here for you.
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Editor's Rating | |
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Features | |
Overall | |
Price | |
Customer Service |
Positives
- Live chat support
- Clean, easy-to-use interface
- Light app size
- Decent pricing
- One-time purchase for a lifetime license
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Negatives
Trend Micro Dr Cleaner
- Confused versioning
- Sandboxing imposes serious limitations
Trend Micro is an established name in the IT industry, the Japan-based company having built its name over the course of three decades already. Dr. Cleaner is its Mac optimization app and has been available on the App Store since the end of 2014, seeking to serve a growing market of Apple fans looking for ways to optimize their computer's performance, monitor their system, and clean it of junk.
The market is getting crowded, though, and developers are having a hard time coming up with attractive new features to pack into software, but Trend Micro's vast experience has yet again proven to be helpful. By providing instant live chat with Dr. Cleaner Pro users, the app's usefulness increased since this way you’re counting on a real person – a professional developer even – to address any technical problems that users might face while using the app. It’s certainly an interesting addition to the market that might give a reason to explore the service deeper.
Features
It's kind of confusing to begin with because Dr. Cleaner can be downloaded from two sources, and which of the two versions will be installed is dependent on where it is taken from. The free version of Dr. Cleaner is available from the Mac App Store, while the Pro version – with a promising feature set – is available from a dedicated site. For our tests we used the Pro version.
There are several reasons to opt for the Pro version, though. The feature set is much more promising with this version as otherwise the duplicate files finder and the Intelligent App Manager are limited to only scanning the user’s account in the free version. The file shredder is limited to the Pro version, as is the unique live support tool and additional customization preferences such as duplicates, whitelists, and auto select.
System Optimizer
After confirming the user’s home directory, first launching Dr. Cleaner Pro by Trend Micro will automatically display the “System Optimizer” window, presenting clean, easy-to-understand visual information about the Mac's current status. The information is divided into three main columns: one for the memory usage; another for the amount of space that junk files are occupying; and the third for CPU and network usage.
Cleaning
Is Dr Cleaner Safe
Dr. Cleaner for Mac provides a simple and quick way to remove junk from the computer, you just need to click on the “Clean” button displayed in the system optimizer window. Doing so will empty any Mail cache files, clear away application logs and caches, and delete iTunes temporary files in an instant. Hitting the “System Optimizer” button, however, provides a much deeper level of cleaning: deleting unneeded junk files, system files, large files, duplicate files, apps, and app files.
Scanning Results
To do so Dr. Cleaner opens the main app window and clearly displays each of these functions in a column on the left with the corresponding action button on the right, with a nice animation signaling the scanning process. At this point Dr. Cleaner will neatly display the files it’s flagged for removal, which can then be selected by yourself before deletion.
During our testing the scanning processes for both junk and big files were underwhelming: Dr. Cleaner simply wasn't able to identify a huge chunk of cache files that had piled up from using Spotify. That doesn't make too much sense because the app was otherwise able to detect this junk data using the app manager function, and Spotify wasn't an app requiring admin access. The scan results for big files were poor compared to its competitor’s findings. That’s not what you’d expect from a paid Mac optimization software.
Utilities
There are a number of utilities available with Dr. Cleaner Pro by Trend Micro, such as the useful Disk Map function. By selecting a folder and using the associated graphical information, the app will help you spot which files are taking up space in that specific folder that can then be removed.
Big FilesDisk MapDuplicate FinderApp Manager FinderMemory Usage
Disk Map Feature
App Uninstaller
Mac Cleaner Demo
The app uninstaller has a neat twist, too, which naturally enables app removal but also allows for just the deletion of any cache data. This function is only available to Pro users, however, as is the case with the duplicate files finder and file shredding tools. This means that by downloading Dr. Cleaner from the App Store these services will be greyed out. The results of the duplicate finder were acceptable, although it found fewer duplicates than a dedicated app might.
The software even comes with built-in real-time memory usage data, and if the system is suffering from high memory pressure or you’re looking to quickly free up some memory, then Dr. Cleaner will let you optimize your Mac's memory usage.
Pricing
Unlike many of its competitors, users can get a license for Trend Micro's Dr. Cleaner for a one-time payment of $19.99. This is the only pricing option that Trend Micro provides as the purchase page doesn't allow for the number of licenses to be increased prior – therefore meaning there is no option to score a discount with bundle deals.
Trend Micro accepts various payment methods, such as bank cards from the major payment networks – Visa, Mastercard, Discover, American Express – and PayPal. Those looking for wire transfer or other alternative payment methods such as cryptocurrency will be out of luck here.
Customer Service
Mac Cleanup Drive
One area in which Trend Micro does succeed is with its customer service. In fact, it’s quite smoothly implemented into the program itself, with the DrAirSupport live chat function available immediately with a click of a button on the system optimization screen. This way you’ll have instant access to answers for whatever technical questions you might have.
Dr. Cleaner Knowledge Base
Sadly Dr. Cleaner’s support engineers aren’t online 24/7 – the difference in time zone could affect availability – and if this is the case simply try a bit later or send an email inquiry. This can also be handled directly within the app itself too, so feel free to shoot an email to support if you need. They will likely answer your question within a reasonable time frame, which in the best conditions means up to roughly 48 hours.
Trend Micro also provides links to the Dr. Cleaner knowledge base and FAQ page on the dedicated site. The knowledge base also encompasses a blog, which is regularly updated with general information about keeping a Mac in optimal shape.
Bottom Line
As Dr. Cleaner by Trend Micro shows, an appealing user interface helps to make the service as a whole appealing, but that isn't enough when you have high expectations from a Mac optimization app. The program helps users to monitor their Mac's pivotal resources such as memory and CPU or even network usage, but its care for privacy – since it is sandboxed software – imposes certain limitations on key features such as junk data removal and cache cleaning.
It's not just the limitation of only accessing a user's home folder that is a problem, either, but also its inability to properly identify caches that have built up with apps running on the Mac. This, combined with the average large and duplicate file finders that are capable of only acceptable results, leads us to conclude that the Pro version of Dr. Cleaner needs some work. For $19.99 you'll get an application that will admittedly help clean a Mac, but it won't take out all of its junk, unfortunately. The live support, however, is great.